SureStay Plus Hotel by Best Western Gatlinburg star rating star rating star rating star rating star rating

218 Ski Mountain Rd , Gatlinburg, 37738-3125, United States
Reviews Score From :  ( Good 7.7/10 ) Tripadvisor rating
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Rooms Booking From $ 218.0
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SureStay Plus Hotel by Best Western Gatlinburg - Gatlinburg

  • Parking facilityOn-site parking
  • WheelchairWheelchair accessible
  • Family roomsFamily Rooms
  • PoolOutdoor pool

Adjacent to Great Smoky Mountains National Park and 1.7 km from Ripley's Aquarium and Mountain Mall the SureStay Plus Hotel by Best Western Gatlinburg includes free continental breakfast free WiFi and an outdoor pool. A microwave small refrigerator and cable TV as well as a private bathroom are provided in every simply appointed room.

Extras include toiletries towels and linens. A 24-hour reception and vending machine for snacks and drinks are on site. Free parking is also provided by SureStay Plus Hotel by Best Western Gatlinburg.

Great Smoky Mountains National Park is 400 m from the hotel while Ober Gatlinburg Amusement Park tram lift is 9 minutes' walk away. Guests can visit Cataract Falls which is 6 minutes' drive by car or 45 minutes' walk along the Gatlinburg Trail.

Facilities

Activities Activities

  • Fishing
  • Hiking

Food & Drink Food & Drink

  • Free Breakfast

General General

  • Elevator
  • On-site parking
  • vending machine
  • Free Wi-Fi
  • smoking allowed
  • Exterior Corridor
  • First aid kit available

Languages Spoken Languages Spoken

  • English
  • Hindi

Miscellaneous Miscellaneous

  • Wheelchair accessible
  • Family Rooms

Parking Parking

  • Free Parking

Pool and wellness Pool and wellness

  • Outdoor pool

Reception services Reception services

  • 24-Hour Front Desk

Room Facilities Room Facilities

  • Hair dryer
  • Coffee/tea maker
  • Daily Housekeeping

SureStay Plus Hotel By Best Western Gatlinburg FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 15:00 and check-out can be done until 11:00.
What are some popular tourists attractions nearby SureStay Plus Hotel by Best Western Gatlinburg - Gatlinburg? Interesting place to explore in close proximity to the Hotel are Forbidden Caverns, Cades Cove, Park Plaza Shopping Center, Village Shopping Center, Mountain Mall Shopping Center, Windmill Towne Shopping Center and others.
What amenities/facilities are offered for guests at this hotel? The Hotel offers Fishing, Hiking, Free Breakfast, Elevator, On-site parking.
What eating options are available at the property? Guests can enjoy Free Breakfast.
Does the Hotel - SureStay Plus Hotel by Best Western Gatlinburg have on-site parking facility? Yes, On-site parking, Free Parking facility available on-site.
Do guests get exercising facility on-site? Yes, guests have enjoy Outdoor pool .

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Guest Score and Reviews


1.0

By: Anonymous
Very Poor
2021-08-17

Traveller Type: young couple
  : Nothing.
  : All rooms had terrible odor. We got a suite, but it smelled so bad that we asked to get us another room. We got much smaller room and were not offered a discount. The second room also stunked but not as bad. When we checked out I asked for a discount and got 15% off. Out of two chairs in the room one was broken. Will never stay in this hotel again.

6.0

By: Trevor
Pleasant
2021-08-16

Traveller Type: family with young children

8.0

By: Anonymous
Very Good
2021-08-15

Traveller Type: family with young children
  : Almost everything.
  : Pool closeGym close

9.0

By: Bobbi
Wonderful
2021-08-15

Traveller Type: young couple
  : I really loved our hotel room! It's perfect for a couple and we slept great. Everything was clean and smelled nice. The outside of the building is definitely older but the inside was updated and nice. It was also good walking distance from everything. Obviously, it's not a five-star hotel, but for the price, I was very impressed. The staff was nice and super helpful. Amazing water pressure in the bathrooms. I liked the curtains because they kept all of the light out when you want to sleep in. The view was very nice as well. We even got to see a bear! (from a distance of course)
  : The only thing I wish was different was the breakfast. It was just a grab-and-go breakfast, but it was still decent and if something was out, they stocked it for you if you asked.

9.0

By: Puckett
Wonderful
2021-08-13

Traveller Type: family with young children
  : The breakfast was not that good..very low on items..
  : A better breakfast..not much left at 8 am and no one restock it..

8.0

By: Veronica
Very Good
2021-08-13

Traveller Type: young couple
  : I like being by the river and the walk to the strip was close !
  : Everything was good !

1.0

By: Stephanie
Very Poor
2021-08-13

Traveller Type: family with young children
  : NOTHING
  : If I could have rated this a 0/10 I would! The room that we were put in #305 one of the beds for sure had bedbugs! Thank god we hadn’t unpacked our stuff or slept in the bed! As soon as I saw this we were out! Money was refunded however ruined our end of vacation stay in Gatlinburg and we drove back to IN at 1a bc of this!

3.0

By: Azur
Poor
2021-08-13

Traveller Type: family with young children
  : The room smells horrible from smoke. Ironically, it was stated non-smoking room.

7.0

By: Zia
Good
2021-08-13

Traveller Type: family with young children

8.0

By: John
Very Good
2021-08-12

Traveller Type: family with young children

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